Hey I'm Carol : )
I strive to be a lifelong learner and I am passionate about exploring & designing innovative and meaningful solutions to empower all people. I created this resource library to help more people step into the wonderful world of conversation design with ease. Currently, I am designing engaging voice experiences for payment collection at Interactions LLC.
I am a CMU MHCI grad. Before CMU, I studied Informatics (HCI) and Psychology at UW Seattle. My analytical self finds structures in complex environments and situations easily, and my empathetic self values heavily on building emotional connections with users.
When I am not working, I love to play with Lego, cuddle with my cat, and have fun with Alexa & Google Home (try "Alexa, let's chat" or "Google, play song quiz", you will be entertained).