Hi there : )

CAROL CHENG

A designer passionate about working with complex problems to create delightful and innovative user experiences. Currently designing @ Interactions. Previously @ Alibaba Cloud.

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Conversational Agents for Payment Collection

Creating intelligent virtual assistants with conversational AI to increase Payments and Debt Recovery at Interactions

Designing Collaborative Experience for Product Customization

Maker Kits is a new digital service making product customization experience more collaborative and engaging for Zazzle

Magic Mirror for Older Adults

MIMO is a personal multimodal assistant designed to empower and promote independence in older adults

MentorUp

A mentorship mobile app that effectively matches older adults seeking technical help with students who have relevant interests and skills

Alexa, Open Story Oz

Story Oz is the Alexa Skill I built to encourage relationships building with kindness through interactive storytelling

Want to see more?

My curiosity extends beyond conversation design to all modes of design! Regardless of my job title, I consider myself an interdisciplinary designer and love delving into various aspects of design with fun projects which I would like to share with you (since you’ve scrolled so far)

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I knew it : )